Refund & Return Policy

Last updated: March 2026

All Sales Final

Due to the nature of our products (research peptides and biochemicals), all sales are final. We do not accept returns on any opened or used products.

Damaged or Incorrect Orders

If you receive a product that is damaged in transit or if we shipped the wrong item, please contact us within 7 days of delivery at support@blueprintlab.shop with your order number and photos of the issue. We will replace or refund qualifying orders at our discretion.

Lost Packages

If your tracking shows your package as delivered but you have not received it, please allow 2 additional business days before contacting us. Blueprint Labs is not responsible for packages lost due to an incorrect shipping address provided at checkout.

Cancellations

Orders may be cancelled within 2 hours of placement if they have not yet been processed. To request a cancellation, email support@blueprintlab.shop immediately with your order number.

Contact

For any order issues, reach us at support@blueprintlab.shop. We typically respond within 1 business day.